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FAQs

Commonly Asked Questions

At BornFace Jewelers, we prioritize transparency and clarity regarding our services. Here are answers to some frequently asked questions to assist you in your jewellery journey with us.

What services do you offer?

BornFace Jewelers specializes in bespoke jewellery design, luxury watch sales, and expert jewellery repair and maintenance. Our team is dedicated to providing quality craftsmanship and personalized service, ensuring your pieces look exquisite for years.

How long does custom design take?

The custom design process typically takes 4 to 6 weeks, depending on the complexity of the piece. Our skilled artisans work closely with you throughout the process to ensure your vision comes to life.

Do you provide warranties or guarantees?

Yes, we offer warranties on our jewellery and repairs, ensuring that you have peace of mind with your purchases. Our commitment to quality means we stand behind our craftsmanship.

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